Frequently Asked Questions (FAQs)
1. What services does Travel Currency provide?
Travel Currency allows customers to order physical foreign currency online before they travel. We manage the entire ordering and delivery process so you can receive your currency securely and conveniently at the location you select.
2. What currencies can I buy?
We offer 40+ international currencies, including USD, EUR, GBP, JPY, NZD, SGD, and many others.
- Currency availability may vary from time to time depending on demand.
3. How do I place an order?
You place your order online by selecting the currency and amount you need, completing ID verification, and making payment via PayID or bank transfer. Once confirmed, your order is processed and prepared for delivery or collection.
4. How much currency can I order?
You can order up to AUD 5,000 (or the equivalent amount in foreign currency) per transaction.
5. How long does it take to receive my currency?
Most orders are processed quickly and are usually ready within 1–2 business days, depending on location and availability.
6. How is my currency delivered?
Your currency is delivered securely to the collection point you select during checkout.
Delivery times typically range from 1–3 business days in metro areas. Regional locations may take slightly longer.
7. Is it safe to have cash delivered?
Yes. All orders are handled using secure procedures and delivered through trusted, licensed logistics and collection partners. Each order is managed carefully to ensure safety, accuracy, and accountability.